1. Can I buy one item from you?Yes, in some items the MOQ is 1, so there is no problem. If not, please contact us to buy a sample. If you buy for personal use, I recommend you to go and check Aliexpress.
2. Can I get a free sample?
Yes, If you are retailer/wholesaler/manufacturer/trading company, we can support a free sample for testing as long as you prove that you are our sincere business partner (Shipping cost on buyer side).
3. Do you provide OEM/ODM?
Yes, if you have a custom design or apparent OEM demand, kindly contact us to leave a detailed message, we will arrange our best Sales Rep and R&D team for your service.
4. Do you have CE and FCC certificates?
Yes, our products meet EU and US safety, health or environmental requirements.
5. Can I get a price with shipping cost?
Yes, we offer EXW, FOB Shantou/Shenzhen and C&F prices for shipping by boat. However, we can even provide DDU/DDP prices (door-2-door, customs clearance, duties/taxes prepaid) for some countries. please send your full address + postcode, tel no, as well as the name of your nearest airport/seaport enabling us to check the accurate shipping cost for you.
6.How long do you take to ship?
shipping by Air/DHL/UPS/FedEx usually takes 5-7 days, 10-25 days by EMS, while shipping by Boat/Train will take about 4 weeks, but is much cheaper if you are buying larger volumes.
7. Can I pay you by credit Card?
Yes, credit Card, western Union, PayPal, Escrow, Alipay, L/C, and bank Transfer are all available. Alibaba's secure payment is highly recommended. If you are failed in making payment for trade assurance order, please try it again, as 90% of customers make it a success the second time. Or please contact us.
8. How do I make sure the products I buy from you are of good quality?
We have a strict testing process to ensure that the products are functionally correct before they are packed. Also, you can check reviews thoroughly and make constant contact with us.
9. Can I get money back if I receive lousy quality products?
sure, Alibaba's trade Assurance order service provides order quality and on-time shipment safeguards, 100% payment refund up to trade Assurance amount the US $136, 000 (Happy Sun).
Any questions, please contact us.