1.Q: what kind of fabric do you use to make flags and banners?
A: All our flags and banners are made of high quality polyester for durability.
2.Q: what kind of shipping method do you use?
A: We will ship your order by DHL from China custom Flag Makers manufacturer. this is the most reliable service in order to reach you promptly and safely, other shipping methods are also available.
3.Q: when will I receive my custom made flags order?
A: In normal conditions, your custom made flags orders will be sent worldwide 4--6 business days from time of payment processing. For customized orders please add an additional 3 business days. However, the current situation in many countries may cause a delay in deliveries because of security and customs measures.
4.Q: Do you have an exchange policy of defective items?
A: Yes. despite we check closely flags prior to shipment, if any received flag and banner present remarkable defects such as severe ink marks or misprint we will replace them for free.
5.Q: Can I return the products I ordered after I have received them?
A: Of course! We offer a huge selection of high quality merchandise and we are very proud to stand by these products 100%. If, for any reason, you are not completely satisfied with your purchase, you can return it to us.