Q: Are you a manufacturer?
A: Yes, we have been in manufacturing our products for more than 10 years. We are always focus on improve our production line craft, providing the best quality products and service.
Q: How we start? Is it complex?
A: It's very easy. just send requirement to us thru email or IM tool (like whatsapp or Skype), we will reply very soon. If you do not know what exactly you want, don't worry, just let us know the purpose you need and where you use them, we will give you the best suggestion.
Q: what information should I let you know for a quotation?
A: Commonly, we need to know the product name, size, material, and quantity for a rapid quote. If you have some information not quite sure, don't worry, we will give you the best suggestion.
Q: Do you have art templates?
A: Yes, we have art templates of all our products for you to create your own art file. You can contact us to get the templates. We also can make your custom flags to your custom templates.
Q: what art file should I provide, could you help on the design?
A:Standard art files is vector format like .eps, .ai or .pdf. If you have non-vector format like .jpeg, .bmp, .gif, .psd, please make sure the resolution is high enough. We also have designer can help you to create your own art.
Q: what forms of payment do you accept?
A: We accept payment by T/T(certified bank telegraphic transfer money) or PayPal.
Q: which way do you ship?
A: shipping by express, by air & by sea depends on demand.Worldwide shipping service is available.
Q: Are the banners colorfast?
A: Our flags and banners are all with a colorfast testing result at 5, which is very high.
Q: what is your printing ability?
A: We have two printing factories, one is mainly for digital Printing & Heat Sublimation/Transfer Printing. One is for silk Screen printing (with hand printing and machine printing), So we can almost have all design requests printed.
Q: How would I submit my artwork for printing?
A: You can send us your artwork by e-mail.
Q: It is customizable?
A: YES! We have our own factory and technical team..Any size wanted, pls tell us and suggestion will be provided by our professional workers.